Module 19
In this lesson, you'll explore the necessary policies and procedures required to operate a licensed home care agency. Topics include the development of care plans, confidentiality under HIPAA, patient rights, emergency preparedness, and the importance of aligning policies with state regulations.
You'll also learn how to document and track updates, handle complaints, and ensure compliance through regular staff training. By the end, you'll understand the detailed requirements for creating and maintaining effective policies that meet regulatory standards and support agency operations.
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