Module 32
In this lesson, you will learn about the steps involved in your very first accreditation survey. The day can be stressful, but knowing what to expect helps reduce anxiety. Surveys are designed to assess your agency’s compliance with regulations, ensuring you provide the highest level of care. You’ll explore how surveyors typically arrive unannounced, ask for key staff members like the administrator or DON, and review documents such as policies and patient charts.
During the survey, patient home visits will be scheduled, and your staff will be evaluated on their techniques and interaction with patients. You will also learn the importance of being organized, how to answer surveyor questions, and how to ensure that all documentation and patient records are in compliance. The lesson also emphasizes the need for creating a corrective action plan to address any deficiencies found, and offers tips on how to navigate the post-survey process, including the steps to finalize your accreditation status.
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