Module 9
This module delves into effective scheduling practices and the importance of utilizing software tools for efficient staff management in a home care agency. It covers how to align client needs with employee skills and availability, ensuring optimal matches for care. The module emphasizes the need for daily attendance reviews to maintain service quality and client satisfaction. Additionally, it introduces software solutions, particularly OnTime ITS, for scheduling, attendance tracking, and compliance with Electronic Visit Verification (EVV) mandates, highlighting how these tools streamline operations and enhance organizational efficiency.
After watching, you'll understand how to leverage software for better scheduling and management in your agency
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