In this module, you'll learn the essential task of developing policies and procedures for your agency. These policies form the backbone of your business, ensuring compliance with regulations and providing clear guidelines for operations.

We’ll discuss how to align your policies with federal and state regulations and the importance of regularly reviewing and updating them as your organization grows. Key areas include patient rights, health and safety, regulatory compliance, human resources, financial controls, and quality assurance.

By the end of this module, you’ll have the knowledge to create a robust set of policies and procedures that support your agency’s success and compliance.

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