Module 33
In this lesson, you will explore the complexities of running a scaled home health care agency, particularly focusing on coordinating care for clients who require multiple disciplines of service. As your agency grows, so does the need for efficient scheduling and collaboration across various stakeholders, including internal staff, visiting nurses, therapists, insurance companies, and physicians.
You'll learn the importance of establishing staffing ratios and production quotas to ensure profitability and effective care delivery. The lesson also covers how to partition service areas for better efficiency, the significance of electronic medical records (EMR) and electronic visit verification (EVV) for compliance, and tips on managing internal processes as your patient census increases. Key roles such as nurse case managers, service coordinators, and visiting staff are explained in detail, along with their responsibilities in the coordination of care.
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